PRIVACY POLICYWILLOWBROOK REHABILITATION SERVICES: NOTICE OF PRIVACY PRACTICES


Privacy Policy

WillowBrook Rehabilitation Services has developed this privacy policy to assist you in understanding how this Website addresses the use and disclosure of any information related to your use of our website.

Notice
When visiting this website, no information is collected and stored about you automatically. Any information that you submit to this website is not retained and is used solely to respond to your inquiry. There are no GIFs (also known as Internet tags or sometimes referred to as web bugs) or cookies (a small computer file sent to your browser that remembers your visits and selections) utilized on this website.

Choice
We will not request any personally identifying information from you in order to use our website.

If You Send Us Personal Information
If you choose to provide us with personal information -- as in an e-mail to WillowBrook, or by filling out a form with your personal information, such as your address, we will use that information to respond to your message and to help us get you the information you have requested. We treat emails the same way we treat letters sent to WillowBrook. We are required to maintain many documents for historical purposes, but we do not collect personal information for any purpose other than to respond to you. We do not share the information you give us with any other agency, business or government unless as required by law. Moreover, we do not create individual profiles with the information you provide or to give it to any other organization.

Access
Since this website does not collect any information, we do not know who you are and there is no information stored by this website for you to access.

Linking to Other Sites
This Website may contain links to other sites on the Web. When you access a link that takes you to another website, your privacy will be governed by the privacy policy of that website. Links to other sites are for your convenience and general information, and do not represent an endorsement by WillowBrook.

Security
Any transmission that you make on the Internet is not secure. However, since we do not collect any information, we have no need for security beyond that necessary to maintain this website.

Changes
We will post any substantial changes in this privacy policy at least 30 days prior to the change taking effect. Any information collected under this current policy will remain bound by the terms of this privacy policy. After the changes take effect, all new information collected, if any, will be subject to the revised privacy policy.

Contact
If you have questions or concerns about this policy, please contact us via email at info@willowbrookrehab.com or write:

Willowbrook Rehabilitation Services, Inc.
Administrative Offices & Day Treatment Center

7200 Challis Road
Brighton, Michigan 48116
T 810.227.1009 F 810.227.0801

This Privacy Policy was last revised on May, 2003.

 


 

Privacy Policy

NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY B E USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY. If you have any questions about this Notice, please contact our Privacy Officer at (810) 227-0119.

OUR PLEDGE REGARDING MEDICAL INFORMATION:   Willowbrook is committed to protecting medical information about you.  This Notice describes our privacy practices and that of all our employees and staff.  This Notice will tell you about the ways in which we may use and disclose medical information about you.  It also describes your rights and certain obligations we have regarding the use and disclosure of medical information.  We are required to: 

  1. Give you this Notice of our duties and privacy practices with respect to medical information about you;
  2. Make sure that medical information that identifies you is kept private; and
  3. Follow the terms of the Notice that is currently in effect. 

HOW WE MAY USE AND DISCLOSE MEDICAL INFORMATION ABOUT YOU: The following categories describe different ways we use and disclose medical information.  For each category we will explain what we mean and try to give some examples.  Not every use or disclosure in a category will be listed.  However, all of the ways we are permitted to use and disclose information will fall within one of the categories. 
Treatment: We may use and disclose medical information about you to provide you with medical treatment or services.  For example, a specialist we may refer you to may need to know about a treatment you received at UHS in order to coordinate other treatments you are receiving. 
Payment: We may use and disclose medical information about you so that the treatment and services you receive at Willowbrook may be billed and payment may be collected from you, an insurance company or a third party. 
Health Care Operations: We may use and disclose medical information about you for Willowbrook operations.  These uses and disclosures are necessary to run Willowbrook and make sure that all of our patients receive quality care.  For example, we may use medical information to review our treatment and services and to evaluate the performance of our staff in caring for you. 
Appointment Reminders: We may use and disclose medical information to contact you as a reminder that you have an appointment for treatment or medical care at Willowbrook. 
Treatment Alternatives: We may use and disclose medial information to tell you about or recommend possible treatment options or alternatives that may be of interest to you.
Health-Related Benefits and Services: We may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you. 
Individuals Involved in Your Care or Payment for your care: We may release medical information about you to a close personal friend or family member who is involved in your medical care or payment for your care, so long as you have not objected and it is reasonable for us to infer that such disclosure is in your best interests.  We may also tell that person that you are a patient at Willowbrook and your general condition. 
Special Purposes When Permitted or Required by Law: We may disclose medical information about you as for special purposes when permitted or required by law, including the following.

  1. To avert a serious threat to health or safety against you, the public or another person.
  2. For public health and administrative oversight activities such as disease control, abuse or neglect reporting, health and vital statistics, audits, investigations, and licensure reviews.
  3. For organ and tissue donation and transplant to facilitate organ or tissue donation and transplant. 
  4. For research purposes limited information may be disclosed as permitted by law. 
  5. To workers’ compensation or similar programs for the payment benefits for work-related injuries. 
  6. To coroners, medical examiners and funeral directors to identify a deceased person, determine cause of death, or to carry out duties. 
  7. To comply with court orders, judicial proceedings, or other legal processes related to law enforcement, custody of inmates, legal and administrative actions, and criminal activity. 
  8. For U.S. military and veteran reporting regarding members and veterans of the armed forces of U.S. or foreign military. 
  9. For national security and intelligence activities such as protective services for the President and other authorized persons. 

State and Other Federal Laws: Willowbrook will comply with all applicable state and federal laws.
Other Uses of Medical Information Require an Authorization.  Other uses and disclosures of medical information not covered by this Notice or the laws that apply to us will be made only with your written authorization.  If you provide us an authorization to use or disclose medical information about you, you may revoke that authorization, in writing, at any time.  If you revoke your authorization, we will no longer use or disclose medical information about you for the reasons covered by the written authorization.  You understand that we are unable to take back any disclosures we have already made with your authorization, and that we are required to retain our records of the care that we provide to you. 
YOUR RIGHTS REGARDING MEDICAL INFORMATION ABOUT YOU
You have many rights with regard to you medical information.  If you wish to exercise any of these rights, you must submit your request in writing, unless otherwise noted, to:
Willowbrook Rehabilitation Services, 7200 Challis Road, Brighton, MI 48116, Attention Privacy Officer
Your Right to Inspect and Copy: You have the right to inspect and copy medical information that may be used to make decisions about your care.  We may charge a reasonable fee for the costs of copying, mailing or other supplies associated with your request. 
Your Right to Amend: If you feel that medical information we have about you is incorrect or incomplete, you may ask us to amend the information.  You have the right to add a statement.  You must provide a reason that supports your request for an amendment. 
Your Right to an Accounting of Disclosures: You have the right to request an “accounting of disclosures”.  This is a list of certain disclosures we made of medical information about you.  Your request must state a time period.  We may limit the time period to 6 years and to disclosures made on or after April 14, 2003.  The first list you request within a 12-month period is free.  For additional lists, we may charge you for the costs of providing the list.
Your Right to Request Restrictions: You have the right to request a restriction or limitation on the medical information we use or disclose about you.  We are not required by law to agree to your request.  If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. 
Your Right to Request Confidential Communications: You have the right to request that we communicate with you about medical matters in a certain way or at a certain location.  For example, you can ask that we only contact you at work or by mail.  We will not ask you the reason for your request.  You may make this request in writing or verbally.
Right to Paper Copy of this Notice: You have the right to a paper copy of this Notice.  You may ask us to give you a copy of this Notice at any time. 
Right to File a Complaint: If you believe your privacy rights have been violated, you may file a complaint with Willowbrook.  You may also file a complaint directly with the Secretary of the Department of Health and Human Services.  You will not be penalized in any way for filing a complaint. \
CHANGES TO THIS NOTICE
We reserve the right to change this Notice.  We reserve the right to make the revised or changed Notice effective for medical information we already have about you as well as any information we receive in the future.  We will post a copy of the current Notice at Willowbrook and make copies available upon request. 

 

 
© 2003 Willowbrook Rehabilitation Services, Inc. • Privacy Statement